Customer Service Rep – Remote, Must Be Local To Beaverton, OR

Customer Service

Aston Carter

Customer Service Representatives (Remote, must be local to Beaverton, OR)

Your opportunity to join a growing financial services/health care company in the Beaverton area! Currently working remote with the plan to return to the Beaverton, OR office in the near future.

In this role, you will enjoy…

+ The option to work fully remote for the time being

+ A set schedule (daytime hours, Mon – Fri)

+ Equipment provided by the company

+ Training and leadership development

A day in this role…

+ In this role you will handle both inbound and outbound phone calls to help patients using our program; our goals are to grow our program enrollment, drive payment activity, and provide first-class customer service.

+ You will serve as primary phone contact and handle all inbound calls from account holders, and potential account holders.

+ You will place outbound calls to account holder, which includes welcome calls to new account holders, calls on past due accounts, servicing calls to non-enrolled accounts, and special one-off campaigns to support our ongoing mission of patient advocacy.

+ You will receive ongoing quality evaluations, coaching and mentoring from Customer Care supervisor, leads and peers.

Additional Skills & Qualifications:

+ 1-2 years of telephone customer support/ call center experience is preferred.

+ Ability to type with speed and proficiency, computer literacy and attention to detail.

+ Confidentiality, professionalism, and office etiquette.

+ A quiet work from home space and reliable internet (100 mpbs download speed).

For more info, please contact Deva at 503-403-1882.

About Aston Carter: At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] (%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Aston Carter

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Beaverton, OR

97075 USA



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